FREE SHIPPING AUSTRALIA WIDE FOR ORDERS OVER $100

shipping

AUSTRALIA WIDE SHIPPING

  
We ship FREE Australia wide for orders over $100!
  
Every purchase comes with a free gift, and is packed with love and gratitude!
 
Your shipping fee not only covers the charges placed upon us by Australia Post, but it also covers the packaging to ensure that your purchase arrives in perfect condition every time!  Every parcel is also fully tracked.
We thank you so much for your orders, and appreciate your support!
  
Australia wide - orders under $100 - $10
Australia wide - orders over $100 - FREE
Express Post - $14.95
 
   

SHIPPING TIMES  

Australian East Coast Metro & City: 1-3 days
Australian West Coast:  4-6 business days
Australian Regional: Up to 6 business days
 
  
If you have any questions at all about shipping costs and times, please contact us, and we will be only too happy to help you!
 
   
I want the stuff I ordered fast! How long will it take?
   
Australian orders will take 3 – 20 business days depending on the items purchased.  You can also select Express Postage at checkout if you need your items quicker!  Express Post parcels will be sent the same day if you order before 2pm AEST. Items that we stock in our warehouse such as mugs & jewellery are shipped the same day or the next day, usually received to Australian locations within 5 working days.

Our clothing items are made to order, these are usually received worldwide within 15-20 working days (trust us - they are worth the wait!)
     
   

INTERNATIONAL SHIPPING   

Do you ship international?
    
OMG yes we do!  Whilst we are based in Australia, we work with many manufacturers overseas to get your products to you faster, and therefore ship worldwide!
Please note - we are not charging the full international shipping rate - we are a small business but we are absorbing some of the international costs so that we can make the process more affordable for you.
   
New Zealand - flat rate $15
Rest of the world - Orders over $60 - $15
Rest of the world - Orders under $60 AUD - $20.00
  
International orders are subject to customs clearances.
  
  
I didn't receive all my order - WTF!
    
Please note - Some items are made to order and shipped by our production partners from different locations depending on the item.  If you have any issues, just email us at marshmallowmoonstore@gmail.com and we will sort it out for you!
 
    
Australia Post announcement:
  
COVID-19 is having a major impact on carrier operations, causing delays in many parts of the network. The challenges presented by the pandemic mean there are delays as our business adopts additional safety measures to protect our people and customers. Other factors contributing to delays include fewer domestic flights, international delays and increased volumes as more people start shopping online. In addition to this, carriers have been instructed by the government to prioritise medical supplies and other essential freight items, which means non-essential freight items will travel a little slower. Rest assured the carriers are doing everything they can to deliver your parcels as quickly as possible but please understand there will be delay. ETAs listed on the carrier websites are not accurate and shouldn’t be relied on because they don’t take into account the network delays we’re currently experiencing due to COVID-19. Rest assured the carriers are doing everything they can to deliver your parcels as quickly as possible but please understand there will be delays.